Guides / Aion vs Docketwise

Aion vs Docketwise

Docketwise is the system a firm runs its immigration matters in, with forms, a client portal, e-filing and billing. Aion does one job: it reads the client's documents and fills the USCIS form. Both can fill forms from documents, but they are not the same kind of product.

Last updated: 17 October 2026

Side by side

Where Docketwise is stronger

If you are choosing the system your firm runs on, Docketwise does a great deal that Aion does not try to do:

• The whole matter. Case and priority date tracking, USCIS case status updates, tasks, calendar, notes, a client portal, document requests, e-signature, CRM, time tracking, invoicing and trust accounting. Aion does none of these.
• E-filing. On Pro and Advanced, Docketwise e-files with USCIS (its help center lists the I-129, I-130, I-765, I-907, G-28, N-400 and H-1B electronic registration), DOL FLAG and DOS CEAC. Aion produces a PDF and never files anything.
• More forms. Its help center lists more than 100 forms across USCIS, DOL, DOS and EOIR, and its information page claims the largest immigration form library in legal practice software. Aion covers 28.
• Client-facing intake. The client can complete one combined questionnaire themselves, and Docketwise can translate questionnaires into Spanish, French, Portuguese, Russian, Arabic, Hindi, Chinese and more. Aion takes documents from your team and does not run client intake.
• Integrations. Its information page lists Clio, MyCase, LawPay, PracticePanther, QuickBooks, Dropbox, OneDrive, Gmail, Outlook and Google Calendar, plus an open API.
• Maturity and certification. Docketwise has been around since 2016 and is owned by 8am. Its information page says 8am LLC holds a SOC 2 Type 2 attestation. Aion's US product is in beta and does not hold SOC 2 or ISO 27001 yet.
• Price. A Docketwise seat starts at $80 a month with unlimited cases. Aion's cheapest rate is $37.49 per form.

Where Aion differs

Docketwise now has its own document-reading feature, so the difference is one of scope and method rather than "documents versus questionnaires".

• It starts from the whole file. Docketwise's Document Assistant names passports, green cards, EADs and I-94s. Aion reads the documents your team holds on the client, such as passports, prior filings, I-94s and questionnaires, as files, a folder or a .zip, into one summary your team edits before anything is filled.
• It flags what is missing or contradictory. Aion lists missing and conflicting information in the summary, then outlines unanswered fields in red on the PDF with a note on what is needed. We did not find this described on Docketwise's AI pages.
• The attorney details are copied exactly. Name, firm, address and bar number come from your firm profile, so they match the G-28.
• Several forms from one upload. For a client who needs the I-485, I-765 and I-131, you pick them all at the start. The documents are read once and each form fills as its own PDF.
• Nothing is kept. Original documents are deleted as soon as extraction succeeds and everything else within 24 hours, so Aion holds no client file afterwards. Docketwise keeps your case records for as long as you are a customer, which is what a case management system is for.
• No USCIS login. Aion never signs in to myUSCIS or any USCIS account. Docketwise's e-filing connects to your attorney USCIS account, and its help article says the account password and an authenticator-app code are needed to e-file.

Workflow

Aion

1. Start an application, choose the form or forms, and confirm your firm's attorney or preparer details.
2. Upload the documents you already hold for the client.
3. Your team checks and edits the extracted summary. The original documents are deleted as soon as extraction succeeds.
4. Aion fills the official USCIS PDF, outlining in red anything the documents did not answer.
5. Your team fixes the flagged fields in the app or in Acrobat and downloads the PDF.
6. Your attorney reviews, your client signs, and your firm files.

Docketwise

1. Open the matter and choose the forms. Smart Forms combine them into one questionnaire.
2. Send the questionnaire to the client by email or text, in their language, or capture data from documents with the Document Assistant.
3. The answers populate the forms.
4. Your team reviews the forms, and on Pro and Advanced can e-file them.
5. Track the case with USCIS updates, tasks and deadlines, and bill the client, all in the same system.

Pricing

Docketwise charges per user per month, with unlimited cases. Its pricing page lists Basic at $80 or $90, Pro at $100 or $120 and Advanced at $120 or $140, depending on yearly or monthly billing. The Document Assistant and e-filing start at Pro.

Aion charges per form, in US dollars with no hidden fees:

• Solo: $999.99 a month for 20 forms, $50.00 each, or $9,990 a year
• Team: $2,499.99 a month for 50 forms, $50.00 each, or $24,990 a year
• Firm: $4,499 a month for 100 forms, $44.99 each, or $44,990 a year, $37.49 each
• Pay as you go: $250 per form, no subscription

Annual billing is two months free, and unused monthly credits roll over while you are subscribed. See current prices.

On sticker price Docketwise is much cheaper, and it replaces your case management system as well. The two are not the same purchase. Docketwise sells the system your matters live in. Aion sells the step between the client's documents and the filled form, and the cost to compare is how much staff time each form takes your team today. Aion is not a case management system, so a firm that wants one would use Aion next to a system like Docketwise, not instead of it.

Data handling

Both store customer data on AWS and encrypt it at rest and in transit. Docketwise's security page describes AES-256 encryption, continuous backups and multi-zone failover, and its information page adds two-factor authentication on all plans and a SOC 2 Type 2 attestation at the 8am LLC level. Aion does not hold SOC 2 or ISO 27001 yet and is reviewing both. It will complete security questionnaires and share its risk assessment on request.

The bigger difference is retention. Aion keeps nothing: documents are stored in a private bucket in us-east-1, each application runs in its own single-use container, originals are deleted as soon as extraction succeeds, and everything else within 24 hours. Docketwise stores your case data while you are a customer and purges it from production when you leave. Its AI pages do not say whether client data is used to train models, so ask. Aion uses Anthropic's Claude through the commercial API, which does not train on customer data.

See our security summary and Docketwise's security page, and put the questions in Is it safe to use AI for US immigration forms? to both vendors before you upload a client's file.

Which suits which firm

• Docketwise suits firms that want one system for the whole matter: intake, forms, client portal, e-filing, deadlines and billing, with document reading on Pro and Advanced.
• Aion suits firms and accredited representatives who already manage matters elsewhere, or do not need a full system, and want the USCIS form filled from the documents they hold, with gaps flagged and nothing kept.

Sources, read 17 October 2026: Docketwise: pricing · Docketwise: company information · Docketwise: features · Docketwise: AI document extraction · Docketwise: AI for law firms · Docketwise: security · Docketwise help: e-filing forms · Docketwise help: e-filing with USCIS · Docketwise help: Smart Forms library · Aion pricing · Aion security.